Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Conduct workforce analysis
  2. Contribute to workforce planning
  3. Assist with succession management

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

analysing information and trends

consulting negotiating and advising on workforce planning and succession management

leading and influencing in relation to workforce analysis and planning

applying problem solving

using a variety of words and language structures to explain ideas to different audiences

interpreting and explaining data and assisting others to apply the outcomes in the workplace

preparing written advice and reports requiring reasoning and precision of expression

responding to diversity including gender and disability

applying occupational health and safety procedures and sustainability practices in the context of implementing workforce planning and succession strategies

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

data analysis

forecasting and planning

scenario planning

strategic thinking and analysis

organisational business planning cycle and processes

organisational goals policies and procedures related to workforce planning and analysis

equal employment opportunity equity and diversity principles

standard and content requirements of workforce analysis and planning reports

jurisdictional legislation applying to human resources including freedom of information privacy confidentiality occupational health and safety and environment and sustainability practices

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Promote the values and ethos of public service

PSPETHC501B Promote the values and ethos of public service

PSPGOVB Develop client services

PSPGOV502B Develop client services

PSPGOVA Promote diversity

PSPGOV505A Promote diversity

PSPGOVA Undertake negotiations

PSPGOV507A Undertake negotiations

PSPGOVA Provide leadership

PSPGOV511A Provide leadership

PSPGOVA Use complex workplace communication strategies

PSPGOV512A Use complex workplace communication strategies

PSPLEGNB Promote compliance with legislation in the public sector

PSPLEGN501B Promote compliance with legislation in the public sector

PSPPMB Design complex projects

PSPPM501B Design complex projects

PSPPMB Manage complex projects

PSPPM502B Manage complex projects

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

workforce planning and succession strategies implemented in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policies and procedures

workplace scenarios and case studies

forecasting models

workforce data for analysis

workforce planning guidelines and other relevant workplace materials

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when implementing workforce planning and succession strategies including coping with difficulties irregularities and breakdowns in routine

workforce planning and succession strategies implemented in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Workforce diversity data may include:

age

gender

diversity profile

competency profile

qualifications

Workforce datamay include:

absenteeism

age profile of staff

complaints

conference leave

costs associated with under-staffing

current functions, services and workplace practices

grievances

hard to fill jobs

learning and development

leave - annual, sick, recreation, personal

leave without pay

number, gender and diversity of staff at each classification level and across business units

permanent versus temporary versus contract workforce

recruitment and retention

staff nearing retirement

staff retention rates

staff satisfaction/dissatisfaction

staff turnover

study leave

sustainability practices

use of employee assistance program

vacancies

Scenario planningis:

a process for outlining the possible future as far as the organisation is concerned and developing a plan for dealing with that future. The uncertainty of both the forecasting process and the future itself may make it desirable to draw up a number of different scenarios. It is often advantageous to assign a degree of probability to a range of competing scenarios, for example, optimistic (best case scenario) or pessimistic (worst case scenario)

Results may include:

matrix of required skills

Managers may include:

line managers

business unit managers

senior executives

Aspects of workforce planningmay include:

downsizing

human resource forecasts

job redesign

labour market projections

organisational design

recruitment

retention strategies

skill set availability

succession planning

supply and demand forecasting

sustainability/environmental practice requirements

workforce capability requirements

Future workforce planning and management issuesmay include:

future workforce requirements (size and skill set)

projected labour shortages

projected skill shortages

interventions to address projected shortages

over-supply

hard to recruit jobs

retention of skilled staff

diverse workforce composition

environmental and sustainability practices

Succession planning is:

'... more than fingering a slate of replacements for certain positions. It is a deliberate and systematic effort to project leadership requirements, identify a pool of high potential candidates, develop leadership competencies in those candidates through intentional learning experiences, and then select leaders from among the pool of potential leaders' National Academy of Public Administration, Washington (1997)

Succession planning strategymay include:

inclusion of future development opportunities in position descriptions to encourage future progression

Candidate pools may be identified through:

leadership assessment activities

Legislation, policy and procedures may include:

Commonwealth and State/Territory legislation including equal employment opportunity, anti-discrimination and privacy law

national and international codes of practice and standards

the organisation's policies and practices

government policy

environmental/sustainability policies

codes of ethics/conduct

Succession processesmay include:

expressions of interest

formal interview process

acceptance into a candidate pool

learning and development

shadowing

coaching

mentoring